The largest insurance innovation event in Latin America
November 4th and 5th, 2026 | Transamerica Expo Center - São Paulo
The largest insurance innovation event in Latin America
November 4th and 5th, 2026 | Transamerica Expo Center - São Paulo
Days
Hours
Minutes
Second
CQCS Inovação is the largest insurance innovation event in Latin America, recognized as one of the leading events in the world.
With an intense content schedule, the event is divided into two phases. In the morning, renowned Keynote Speakers from the global insurance innovation scene will share their experiences and visions in the main plenary session, addressing essential topics for the future of the sector.
In the afternoon, you will have the opportunity to participate in simultaneous panels in six rooms, with key players in the Brazilian insurance market and guests from other continents. These experts will bring high-quality content and solid guidelines to strengthen partnerships, rethink business strategies, and explore new development possibilities in a broader, more efficient, and fairer insurance market for all involved.
With simultaneous translation at international lectures, we guarantee integration and encourage the execution of major deals that can transform the future of your company.
Don't miss this unique opportunity to be part of an event that is shaping the future of the insurance industry. PARTICIPATE!
theme 2026
Transforming Insurance
Contemporary society is being impacted by a series of technologies that are creating a unique moment never before seen.
Artificial Intelligence, with its agents, is redefining work and elevating the use of data to unprecedented levels; Biotechnology is physically redesigning human beings; robots are beginning to permeate our daily lives; and people are having to rethink themselves amidst this transformational tsunami.
It's no longer evolution, it's transformation!
It seems that nothing will be the same as before, and insurance needs to be redefined to continue protecting the dreams and achievements of this New World.
CQCS Innovation 2026 opens up space for this transformation and invites the entire insurance ecosystem to come together for two days, planning, dreaming, warning, and sharing the main existing trends, as well as looking ahead to what is to come to transform our industry and continue being one of the main pillars of human evolution.
Welcome to the New World of Insurance!
Click 'play' below and watch the previous edition's clip
Insurers & reinsurance
0
%
TECHNOLOGY COMPANIES
0
%
BROKERS AND DISTRIBUTORS
6
%
Investors & Accelerators
5
%
ExpoCQCS
Exclusive environment for the exhibition of stands, where sponsors will be able to present their products and services.
This integration space is where the main business deals are closed and partnerships are established, all aimed at developing the Brazilian insurance market.
Reserve your booth for CQCS Innovation 2026 before it's too late!
Competitions
The CQCS Innovation 2026 program values all the key players in transforming the future of the insurance market. Therefore, it promotes two competitions that recognize and highlight startups and insurance brokers who are driving innovation, creating new solutions, and transforming how the sector connects, protects, and evolves.
This award was created to boost startups that are transforming the insurance market through innovation, technology, and new business models. The award recognizes solutions with a real impact on the sector, connecting entrepreneurs with major industry players.
This initiative was created to recognize the three insurance brokers who stand out the most for applying innovative solutions to their businesses, driving results and transforming the way they operate in the market.
Superintendent of Susep
Alessandro Octaviani
Founder of CQCS
Opening remarks by Gustavo Doria Filho
CITO of the Group at Tokio Marine Holdings, in Japan
Robert Pick
Chief Customer Officer at Guidewire Software
Christina Colby
President of the National Confederation of Insurance Companies (CNseg),
Dyogo Oliveira
Executive Director Insurance Sector (Head of Europe) GFT Group
Alejandro Bermejo
Author of the book "Social Capital at Work"
Seth Rachlin
Vice President of Global Insurance Innovation at NTT DATA inc.
Carlos Ordonez Sánchez
Chairwoman of Solera Foundation and Chief Administrative Officer of Solera Corp
Jing Liao
CTO Allianz Technology
Axel Schell
Senior Manager of European Insurance at AWS
Bryan Stone
Know the
Speakers
Meet the speakers who are confirmed for the 2026 edition
Bradseg CEO
Ney Ferraz Dias
CEO of the MAG Group
Helder Molina
CEO of the HDI Group
Eduardo Dal Ri
CEO of Allianz Insurance in Brazil
EDUARD FOLCH
CEO of SulAmérica
Raquel Reis
CEO of the Wiz Co Group
Lucas Neves
CEO of Zurich Insurance in Brazil
Edson Franco
Head of the Southern Cone and President of Swiss Re in Brazil
Juliana Alves
Head of Insurance & Private Healthcare for Iberia, Benelux, France and Latin America at NTT DATA
Inês Eusébio
CEO of Bradesco Capitalização
José Pires
CEO of Pier Insurance
Camila Kataguiri
CEO of the insurance power
João Geo Neto
2026 Programming
November 4th
November 5th
Main plenary
13:30
14:20
15:10
16:00
16:50
08:30 - 09:00
09:00 - 09:10
09:10 - 09:40
09:40 - 10:10
10:10 - 10:20
10:20 - 10:50
A Defining Moment for the future of insurance: AI, Technology & Sustainability
10:50 - 11:00
Tributes
11:00 - 11:30
The Artificial Intelligence Revolution in Insurance – Lessons from Amazon's customer-obsessed culture
11:30 - 12:00
Room 1
Panel of Leaders: What is the impact of AI on insurance and a vision for the future?
Artificial Intelligence (AI) is redefining the future of insurance. This panel brings together visionary leaders from leading insurance companies in Brazil for a strategic discussion on the transformative impact of AI on business decisions, growth strategies, and the future vision of organizations. We will explore the challenges and opportunities of integrating AI ethically and effectively, and how leadership is shaping the industry in an era of unprecedented innovation. An essential conversation for CEOs seeking insights into the future of insurance and the strategic direction of their companies.
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Room 02
24-Hour Assistance and Technology Redefining the Value of Insurance
24/7 Assistance, driven by technology, is redefining the value proposition of insurance, going far beyond compensation. This panel explores how innovations such as IoT, artificial intelligence, and digital platforms transform support in critical moments, offering agility, personalization, and proactivity. Insights will be presented on how technology enhances the insured's experience, strengthening the perception of insurance that cares, prevents, and assists continuously, consolidating itself as an essential service in modern life. An exchange of experiences that reveals how the synergy between assistance and technology creates a new level of value and loyalty in the insurance market.
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Room 03
Panel of Leaders: What is the impact of AI on insurance and a vision for the future?
Artificial Intelligence (AI) is redefining the future of insurance. This panel brings together visionary leaders from leading insurance companies in Brazil for a strategic discussion on the transformative impact of AI on business decisions, growth strategies, and the future vision of organizations. We will explore the challenges and opportunities of integrating AI ethically and effectively, and how leadership is shaping the industry in an era of unprecedented innovation. An essential conversation for CEOs seeking insights into the future of insurance and the strategic direction of their companies.
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Room 04
LRS expanding insurance protection capacity
Insurance Risk Letters (LRS) expand the possibilities of protection and liability, directly impacting the insurance market. This panel explores how LRS broadens coverage possibilities and creates new opportunities for various branches. Panelists will address the main points of the legislation, its practical effects for companies and individuals, and how innovation in the insurance sector can offer solutions that meet this new demand for protection.
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Room 05
Climate Change – The Opportunities for Insurance
Climate change represents one of the greatest global challenges, but it also opens up a vast field of opportunities for the insurance market. This panel explores how the sector can innovate to develop products and services that mitigate emerging risks, such as extreme events and natural disasters, and support the transition to a more sustainable economy. Strategies for pricing climate risks, the role of technology in predictive analysis and prevention, and opportunities related to the carbon credit market will be addressed. The discussion focuses on how insurers can position themselves as essential partners in societal resilience and adaptation, transforming environmental challenges into levers for growth and protection in the insurance market.
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Room 06
CX – Delighting and engaging the insurance journey
In a technology-driven insurance market, Customer Experience (CX) emerges as the key competitive differentiator. This panel explores how to go beyond the basics to truly delight and engage the customer at every point in the insurance journey. Strategies, tools, and metrics will be presented to create a memorable experience, from quotation to after-sales and claims. The discussion addresses how personalization, proactivity, and empathy, enabled by advanced technological solutions, transform customers into true brand advocates, consolidating the value of insurance in the digital age.
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Room 01
Panel of Leaders: What is the impact of AI on insurance and a vision for the future?
Artificial Intelligence (AI) is redefining the future of insurance. This panel brings together visionary leaders from leading insurance companies in Brazil for a strategic discussion on the transformative impact of AI on business decisions, growth strategies, and the future vision of organizations. We will explore the challenges and opportunities of integrating AI ethically and effectively, and how leadership is shaping the industry in an era of unprecedented innovation. An essential conversation for CEOs seeking insights into the future of insurance and the strategic direction of their companies.
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Room 02
Data and AI transforming fleet management
Fleet management is being revolutionized by the integration of data and Artificial Intelligence (AI). This panel explores how advanced analysis of telemetry, sensors, and other data sources, combined with AI algorithms, optimizes fleet operation, improves safety, and reduces costs. Innovations enabling predictive monitoring, proactive maintenance, and customized fleet insurance will be presented, transforming risk management and logistical efficiency. An essential conversation about how data and AI are driving a smarter and safer future for transportation and mobility.
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Room 03
Payments and Data Transforming Insurance
Innovation in the payments sector is opening new frontiers for the insurance market. From simplifying premium collection to streamlining claims processing, new payment technologies are at the heart of transforming the customer experience and operational efficiency of insurance companies. This panel will explore how digital payment solutions, embedded payments, and other innovations are enabling new business models, improving the customer journey, and driving financial inclusion in the insurance sector.
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Room 04
Empowering Individuals in the Age of AI
The era of Artificial Intelligence (AI) is transforming the workplace, empowering employees and professionals with new tools and possibilities. This panel analyzes how AI empowers individuals in the insurance sector, from optimizing tasks and accessing strategic information to developing new skills and improving decision-making. The discussion focuses on how organizations can use technology to educate, engage, and empower their teams, transforming them into active agents of innovation and efficiency in managing their activities.
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Room 05
Data and AI Optimizing the Performance of Health Portfolios
In an increasingly data-driven landscape, insurance companies and health plan operators are discovering the true potential of Artificial Intelligence (AI) to transform portfolio management. This panel brings together industry leaders to discuss how the strategic use of data and advanced algorithms is enabling more accurate predictive analytics, claims control, fraud prevention, personalized offerings, and financial sustainability. Beyond practical applications, participants will share insights into the future of the sector, innovations reshaping the market, and preventative strategies that combine technology and healthcare. An essential conversation for those seeking efficiency, innovation, and a competitive edge in insurance and supplemental health.
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Room 06
AI Agents Transforming the Future of Insurance
More than just chatbots, Artificial Intelligence (AI) agents are evolving into autonomous virtual consultants capable of performing complex tasks, analyzing data, and interacting in sophisticated ways with clients and brokers. This panel explores the future of intelligent automation in the insurance sector, addressing the potential of AI agents to transform underwriting, risk analysis, claims management, and distribution. An essential conversation about what to expect from the next generation of AI and how it will reshape operations and the very nature of work in the insurance market.
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Room 01
Panel of Leaders: What is the impact of AI on insurance and a vision for the future?
Artificial Intelligence (AI) is redefining the future of insurance. This panel brings together visionary leaders from leading insurance companies in Brazil for a strategic discussion on the transformative impact of AI on business decisions, growth strategies, and the future vision of organizations. We will explore the challenges and opportunities of integrating AI ethically and effectively, and how leadership is shaping the industry in an era of unprecedented innovation. An essential conversation for CEOs seeking insights into the future of insurance and the strategic direction of their companies.
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Room 02
Bancassurance – Expanding protection in Brazilian society
Bancassurance continues to be a powerful strategy for expanding the penetration and distribution of protection products. This panel explores the trends, challenges, and opportunities of Bancassurance in the digital age, focusing on how this synergy contributes to expanding protection in Brazilian society. It will address synergies between banks and insurance companies, the use of data to personalize offers, and the optimization of sales channels, aiming to create a fluid and convenient customer experience in the insurance market.
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Room 03
Democratizing insurance through product innovation
Technology is emerging as the main tool to make insurance more accessible and inclusive for everyone, especially in the age of AI, which drives innovation in the development of new products. This panel explores how innovations such as digital platforms, microinsurance, dynamic pricing, and simplified distribution are breaking down barriers and bringing protection to segments of the population and businesses that previously lacked access. Strategies and business models that use technology to democratize insurance, driving financial and social inclusion on a large scale, will be presented. An essential conversation about how technological innovation, in the age of AI, is expanding the reach and relevance of the insurance market.
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Room 04
Sell for convenience, anytime, anywhere
The modern consumer demands simplicity, speed, and convenience, and insurance is no exception. This panel explores the rise of "convenience selling," a distribution model that brings insurance to the customer at the exact moment of their need. Strategies and technologies enabling this revolution will be discussed, such as the use of Artificial Intelligence to anticipate needs and personalize offers, sales through apps, and the power of embedded insurance. A conversation about how convenience, driven by AI, is becoming the main driver of sales and redefining the customer experience in the digital age.
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Room 05
The New Era of Service
Customer service in the insurance market is undergoing a radical transformation, driven by technology and the expectations of a new generation of consumers. This panel explores "the new era of services," where artificial intelligence, omnichannel platforms, and personalization are essential tools for creating fluid, efficient, profitable, and empathetic experiences. Strategies for digitizing and humanizing service offerings, optimizing the customer journey, and building lasting relationships in an increasingly competitive insurance market will be discussed.
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Room 06
Embedded Insurance expanding the global insurance market
Embedded insurance is already a reality in the market, but at the same time it has enormous growth potential, integrating protection directly into the purchase journey of other products and services. This panel explores the potential of embedded insurance to expand insurance penetration, simplify the customer experience, and create new revenue streams for insurers and partners. Success stories, partnership models, regulatory challenges, and the technologies that enable this modality will be discussed, promising to make insurance more convenient, relevant, and accessible for the modern consumer, significantly contributing to the expansion of the insurance market.
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Room 01
Innovativeness in Times of AI Rewriting Insurance
Artificial Intelligence (AI) is not just an optimization tool; it is a driving force rewriting the rules of the game in the insurance sector. Combined with sustainability, "Innovability" (Innovation + Sustainability) emerges as a new paradigm. This panel explores how AI drives the creation of fairer and more personalized products, more accurate underwriting models, and more proactive and sustainable risk management. The discussion addresses the impact of generative AI, predictive analytics, and automation in creating a more resilient, efficient, and ESG-aligned insurance market.
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Room 02
AI Agents at the Forefront of Insurance Transformation
Artificial Intelligence (AI) agents are at the forefront of transforming the insurance market, evolving from support tools to autonomous virtual advisors. This panel explores how these intelligent solutions are reshaping the industry, from optimizing underwriting and risk analysis to claims management and enhancing distribution. The conversation addresses the potential of the next generation of AI to drive operational efficiency, personalize the customer experience, and redefine the very nature of work in the insurance market. An insight into how AI agents are leading innovation and the future of protection.
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Room 03
Acquisition as an innovation strategy in Insurance
The acquisition of technology companies, insurtechs, and brokerage firms has become a powerful strategy to drive innovation and accelerate digital transformation in the insurance market. This panel explores how large insurers are using mergers and acquisitions to integrate new technologies, talent, and business models. We will discuss the criteria for identifying strategic targets, the challenges of cultural and technological integration, and how this approach can generate value and competitive advantage, redefining the innovation landscape in the sector.
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Room 04
Communication as an Instrument for Increasing Insurance Value
In a market where insurance is often perceived as a commodity, effective communication is key to demonstrating its true value. With the rise of Artificial Intelligence, insurers gain an arsenal of new tools to connect with customers in a more human and relevant way. This panel explores how AI, through chatbots, virtual assistants, and hyper-personalized communication, can transform the perception of insurance. A conversation about how intelligent communication not only optimizes service but also educates the consumer, strengthens trust, and broadens the perceived value of insurance, making it an essential pillar in people's lives.
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Room 05
AI optimizing the insurance experience by optimizing claims management and combating fraud
Claims management and fraud prevention are major challenges in developing fairer insurance and improving the policyholder experience. Artificial Intelligence is revolutionizing this journey, transforming an often complex process into an agile and transparent experience. This panel explores how AI and data are optimizing claims management, from combating fraud and automating processes to damage notification and assessment, and record-time settlement. Industry executives will discuss the impact of AI on operational efficiency and, above all, customer satisfaction. An analysis of how technology is humanizing claims, reducing fraud, and strengthening trust in the insurance market.
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Room 06
Hyper Personalization: Customer at the Center of Everything
Hyper-personalization in the insurance sector, focused on the customer at the center, is rapidly evolving with practices driven by technology, data, and operational efficiency. This panel discusses how the advanced use of data intelligence, dynamic pricing models, and intelligent payment platforms are redefining the design and offering of insurance products. The integration of expanded databases, predictive analytics, and automation makes it possible to structure tailor-made products with more accurate costs and smoother journeys—from purchase to claim receipt. Furthermore, digital solutions simplify the payment experience, increase convenience, and reduce friction throughout the policy lifecycle.
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Room 01
Panel of Leaders: What is the impact of AI on insurance and a vision for the future?
Artificial Intelligence (AI) is redefining the future of insurance. This panel brings together visionary leaders from leading insurance companies in Brazil for a strategic discussion on the transformative impact of AI on business decisions, growth strategies, and the future vision of organizations. We will explore the challenges and opportunities of integrating AI ethically and effectively, and how leadership is shaping the industry in an era of unprecedented innovation. An essential conversation for CEOs seeking insights into the future of insurance and the strategic direction of their companies.
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Room 02
Broker + digital
Digitization is imperative for the modern insurance broker. This panel explores how technology can help and empower brokers to become more digital, optimizing their performance, expanding their reach, and improving customer service. Technological tools and platforms that empower brokers in intelligent prospecting, efficient portfolio management, and personalized client relationships will be presented, consolidating their consultative and strategic role in the insurance market. A conversation about the innovations that are transforming brokers into increasingly connected and efficient professionals.
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Room 03
Communicating Special Risks with AI Support
In the dynamic insurance market, communicating special risks requires highly effective marketing and communication strategies to educate and engage the public. This panel explores how Artificial Intelligence (AI) becomes a key ally in optimizing this interaction. Approaches that use AI to segment audiences, personalize messages, analyze sentiment, and create relevant content will be presented, transforming the complexity of risks into clear and accessible information. An exchange of experiences on how technology drives trust and understanding of the value of insurance in emerging risk scenarios.
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Room 04
Opportunities in regulating the new market
Regulatory evolution in the vehicle protection and cooperative segment opens a new range of opportunities and challenges for the insurance market. This panel explores the current and future regulatory landscape, analyzing how new guidelines impact operations, product offerings, and competitiveness. Strategies for navigating this transforming regulatory environment, identifying market niches, fostering innovation, and ensuring compliance, while simultaneously expanding protection to a wider audience, will be discussed. An essential conversation on how regulation can be a catalyst for growth and the formalization of a new segment of the insurance market.
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Room 05
Marketing and Technology Expanding Insurance Penetration in Brazil
The challenge of increasing insurance penetration and reach in Brazil presents a vast field of opportunities, and marketing combined with technology is key. In this panel, executives will discuss how digital marketing strategies, big data analysis, artificial intelligence, and automation are being used to educate consumers, demystify insurance, and create more accessible and relevant products. Success stories will be presented, along with discussions on how to innovate in communication and distribution to reach new audiences and boost the growth of the Brazilian insurance market.
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Room 06
The New Culture of Digital Insurance
The digitalization of the insurance sector goes beyond simply adopting new technologies; it demands a profound cultural transformation. This panel explores "the new culture of digital insurance," addressing how organizations are adapting to operate in an agile, innovative, and customer-centric environment. The fundamental role of technology companies in assisting insurers and insurance brokers on this journey will be highlighted. Topics such as an experimental mindset, collaboration between departments, the development of digital talent, and the creation of an ecosystem that fosters continuous innovation will be explored, ensuring that the organizational culture is aligned with the demands of the digital age in the insurance market.
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Main plenary
13:30
Room 2
15:10
16:00
16:50
17:20
08:30 - 09:00
09:00 - 09:10
09:10 - 09:40
09:40 - 10:10
10:10 - 10:20
10:20 - 10:50
10:50 - 11:00
Innovative Broker Trophy Award
11:00 - 11:30
11:30 - 12:00
Simplified Artificial Intelligence – For insurance and financial planning professionals – How to become a superhuman consultant
Room 01
Panel of Leaders: What is the impact of AI on insurance and a vision for the future?
Artificial Intelligence (AI) is redefining the future of insurance. This panel brings together visionary leaders from leading insurance companies in Brazil for a strategic discussion on the transformative impact of AI on business decisions, growth strategies, and the future vision of organizations. We will explore the challenges and opportunities of integrating AI ethically and effectively, and how leadership is shaping the industry in an era of unprecedented innovation. An essential conversation for CEOs seeking insights into the future of insurance and the strategic direction of their companies.
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Room 02
The Open Insurance Journey: Sharing Data to Protect More and Better
Room 03
Panel of Leaders: What is the impact of AI on insurance and a vision for the future?
Artificial Intelligence (AI) is redefining the future of insurance. This panel brings together visionary leaders from leading insurance companies in Brazil for a strategic discussion on the transformative impact of AI on business decisions, growth strategies, and the future vision of organizations. We will explore the challenges and opportunities of integrating AI ethically and effectively, and how leadership is shaping the industry in an era of unprecedented innovation. An essential conversation for CEOs seeking insights into the future of insurance and the strategic direction of their companies.
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Room 04
Life Insurance as a Promoter of New Business
Life insurance, traditionally seen as a protection product, is establishing itself as a powerful business driver and a pillar of financial planning. This panel explores the new approaches and innovations that are expanding the role of life insurance, from offering additional benefits and wellness services to its integration into broader financial solutions. Strategies for brokers and insurers to create new business opportunities, making life insurance more relevant and attractive in the insurance market, will be discussed. An essential conversation about how innovation and technology are transforming life insurance into a lever for growth and portfolio diversification.
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Room 05
New Market and Technology: Asset Protection or S4 Insurance?
The mutual asset protection model, following the complementary law, is on a path of evolution and formalization. This panel explores how technology plays a fundamental role in the journey of entities towards the constitution and adaptation of the regulated market. The panel explores regulatory challenges, market opportunities, and the impacts of this transformation. Strategies and the need to adapt to the sector's demands will be addressed, as well as how this evolution can expand protection capacity and public confidence. An essential conversation about the future and formalization of protection models in the insurance market.
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Room 06
Products and Services Increasing the Value of Insurance
The insurance market is transcending the traditional concept of a policy, with assistance services becoming key players in the customer's perception of value. While auto insurance is a major testing ground for this transformation, the revolution is expanding to various other sectors. From home assistance with on-demand repair services to telemedicine for pets and comprehensive travel support, this new layer of services is "turbocharging" insurance. This panel explores how this evolution makes the product more tangible and relevant in everyday life, driving the growth of the insured base and strengthening customer loyalty in Brazil.
See more
Room 01
Panel of Leaders: What is the impact of AI on insurance and a vision for the future?
Artificial Intelligence (AI) is redefining the future of insurance. This panel brings together visionary leaders from leading insurance companies in Brazil for a strategic discussion on the transformative impact of AI on business decisions, growth strategies, and the future vision of organizations. We will explore the challenges and opportunities of integrating AI ethically and effectively, and how leadership is shaping the industry in an era of unprecedented innovation. An essential conversation for CEOs seeking insights into the future of insurance and the strategic direction of their companies.
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Room 02
Technology Making Insurers More Agile
Data is the new oil, and the Brazilian insurance market is learning to refine this asset to generate value. This panel explores how the efficient use of data is driving innovation and competitiveness in the sector. Strategies for collecting, processing, and analyzing large volumes of information will be discussed, as well as how the application of Artificial Intelligence and Machine Learning can transform this data into actionable insights. With the arrival of AI coupled with Open Insurance Brazil, the ability to leverage data strategically becomes even more critical. A fundamental conversation about the challenges and opportunities of the data economy for the future of insurance in the country.
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Room 03
The Future of Risk and Claims Technology
Risk and claims management is at the epicenter of digital transformation, and technology is the driving force shaping its future. This panel explores the most disruptive innovations redefining the insurance journey from pre-claim inspection to claims assessment, notification, settlement, and recovery. Applications of artificial intelligence, machine learning, IoT, blockchain, and robotic process automation (RPA) to optimize efficiency, reduce costs, combat fraud, and, above all, enhance the insurance experience will be discussed. An essential conversation about the trends and technological roadmap shaping the future of claims management in the insurance market.
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Room 04
New Risks and Technology Expanding Insurance Penetration
Identifying and exploring new market niches is fundamental to the growth and relevance of the insurance market. This panel explores how technology is key to unlocking and meeting these new demands, from cyber and climate risks to the needs of a constantly transforming economy. Strategies for developing innovative and personalized products, the use of predictive analytics and IoT for risk management, and how these technological solutions are making insurance more relevant and accessible, significantly expanding the reach and penetration of insurance in Brazil, will be discussed.
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Room 05
New Frontiers in Pricing and Predictive Models
The era of static pricing is being superseded by dynamic and personalized models. In this panel, leading industry executives will discuss how the combination of Artificial Intelligence and Big Data is redefining risk underwriting. Practical applications of new data sources will be explored, such as telematics for auto insurance, wearable data for life and health insurance, and satellite imagery for agribusiness. A strategic session for those seeking to apply cutting-edge innovations to create hyper-personalized offers, optimize profitability, and gain a competitive edge in customer preference.
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Room 06
Lender and Capitalization Reinventing Protection and Accumulation
The insurance market is transcending the traditional concept of a policy, with assistance services becoming key players in the customer's perception of value. While auto insurance is a major testing ground for this transformation, the revolution is expanding to various other sectors. From home assistance with on-demand repair services to telemedicine for pets and comprehensive travel support, this new layer of services is "turbocharging" insurance. This panel explores how this evolution makes the product more tangible and relevant in everyday life, driving the growth of the insured base and strengthening customer loyalty in Brazil.
See more
Room 01
Panel of Leaders: What is the impact of AI on insurance and a vision for the future?
Artificial Intelligence (AI) is redefining the future of insurance. This panel brings together visionary leaders from leading insurance companies in Brazil for a strategic discussion on the transformative impact of AI on business decisions, growth strategies, and the future vision of organizations. We will explore the challenges and opportunities of integrating AI ethically and effectively, and how leadership is shaping the industry in an era of unprecedented innovation. An essential conversation for CEOs seeking insights into the future of insurance and the strategic direction of their companies.
See more
Room 02
Efficient Data Use Leveraging Insurance in Brazil
Data is the new oil, and the Brazilian insurance market is learning to refine this asset to generate value. This panel explores how the efficient use of data is driving innovation and competitiveness in the sector. Strategies for collecting, processing, and analyzing large volumes of information will be discussed, as well as how the application of Artificial Intelligence and Machine Learning can transform this data into actionable insights. With the arrival of AI coupled with Open Insurance Brazil, the ability to leverage data strategically becomes even more critical. A fundamental conversation about the challenges and opportunities of the data economy for the future of insurance in the country.
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Room 03
24-Hour Assistance: Technology and Efficiency Optimizing the Insurance Experience
Risk and claims management is at the heart of digital transformation, and technology is the driving force shaping its future. This panel explores the most disruptive innovations redefining the insurance journey: from pre-claim inspection to claims, from contracting and assessment to notification, settlement, and recovery. Applications of artificial intelligence, machine learning, IoT, blockchain, and robotic process automation (RPA) will be discussed to optimize efficiency, reduce costs, combat fraud, and, above all, enhance the insurance experience. An essential conversation about the trends and technological roadmap shaping the future of claims management in the insurance market.
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Room 04
Broker of the Future
The partnership between insurance companies and insurance brokers is the main pillar of the insurance sector, representing 92% of all distribution, but how do companies envision the future of this relationship? This panel discusses the insurers' perspective on the broker of the future. Executives from major insurance companies will debate what they expect from their distribution partners in the digital age: a strategic risk consultant, a specialist in market niches, and a channel for innovation. A fundamental discussion about new expectations, the necessary tools, and the collaboration models that will define the success of the partnership between insurers and brokers.
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Room 05
The Importance of Partnerships for B2B Sales
Competitiveness in the B2B insurance market is increasingly focused on building business ecosystems. This panel explores how strategic partnerships between insurers, insurtechs, and brokers are redefining distribution and value creation for corporate clients. Topics such as API distribution, the rise of embedded insurance, and the use of digital platforms for co-creating solutions will be addressed, discussing how these alliances scale sales and optimize the customer journey. An essential conversation to understand how collaboration is reshaping the boundaries and future of the corporate insurance market.
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Room 06
The Escalation of Distribution
Digital transformation is reinventing the insurance sector through solutions that expand distribution possibilities. This panel explores how platforms are scaling their distribution operations in an increasingly competitive market. Strategies and technological tools, such as digital platforms, intelligent CRMs, and automation, that enable greater reach and sales efficiency will be discussed. An analysis of how digitalization is redefining the future of insurance distribution will also be provided.
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Room 01
Panel of Leaders: What is the impact of AI on insurance and a vision for the future?
Artificial Intelligence (AI) is redefining the future of insurance. This panel brings together visionary leaders from leading insurance companies in Brazil for a strategic discussion on the transformative impact of AI on business decisions, growth strategies, and the future vision of organizations. We will explore the challenges and opportunities of integrating AI ethically and effectively, and how leadership is shaping the industry in an era of unprecedented innovation. An essential conversation for CEOs seeking insights into the future of insurance and the strategic direction of their companies.
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Room 02
The Power of Data Science Transforming the Insurance Market
Data Science is the driving force behind the revolution in the insurance market, transforming how risks are assessed, products are developed, and customers are served. This panel explores how advanced data analytics, machine learning, and artificial intelligence empower insurers to optimize pricing, personalize offers, predict claims, and combat fraud. The discussion addresses the strategic impact of Data Science on operational efficiency, product innovation, and creating a superior customer experience, driving growth and competitiveness in the insurance market.
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Room 03
AI Ensuring the Humanization of the Insurance Broker
Artificial Intelligence (AI) is emerging as a powerful ally to enhance the role of the insurance broker. This panel explores how insurance companies are helping brokers use AI to automate repetitive tasks, generate valuable insights, and free up more time for brokers to focus on relationship building, specialized consulting, and empathetic service, ensuring the humanization of the profession. Tools and strategies will be presented that, with the support of insurance companies, allow for synergy between technology and the human touch, creating a new, more efficient, intelligent, and, paradoxically, more human brokerage model.
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Room 04
Accelerating Insurance with Autonomous AI Agents
The transformation brought about by the arrival of autonomous artificial intelligence agents is turbocharging the insurance industry and providing unprecedented advancements. This panel will bring together leaders responsible for this journey, presenting their experiments, results, and possibilities for accelerating the development of the insurance market.
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Room 05
Technology Accelerating the Broker
Technology emerges as the main ally to accelerate broker performance, automating tasks and freeing up time for strategic consulting. This panel explores the tools at the forefront of this transformation, from CRMs with Artificial Intelligence to management platforms that optimize prospecting and after-sales service. Insurance executives discuss how technology not only increases efficiency but also empowers brokers to offer a higher-value service, strengthening customer relationships and boosting results.
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Room 06
Technology Transforming Healthcare
The growing demand for more comprehensive and efficient healthcare represents a turning point for the insurance market. Technology emerges as the main driver for transforming this scenario, allowing insurers to evolve from mere bill payers to active managers of their policyholders' health. This panel will explore how telemedicine, data analytics, and Artificial Intelligence are being used to optimize risk management, prevent disease, and create more flexible and profitable health products. A crucial conversation about how innovation is reshaping the health insurance business model in Brazil.
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Room 01
Panel of Leaders: What is the impact of AI on insurance and a vision for the future?
Artificial Intelligence (AI) is redefining the future of insurance. This panel brings together visionary leaders from leading insurance companies in Brazil for a strategic discussion on the transformative impact of AI on business decisions, growth strategies, and the future vision of organizations. We will explore the challenges and opportunities of integrating AI ethically and effectively, and how leadership is shaping the industry in an era of unprecedented innovation. An essential conversation for CEOs seeking insights into the future of insurance and the strategic direction of their companies.
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Tech Village Room
Customer Experience: Tools that Transform Customer Service and Build Customer Loyalty
Room 03
Financial Education Fostering Inclusion through Insurance
Insurance is a powerful tool for protection and planning, but access to it remains limited for a large portion of the Brazilian population. Financial education emerges as a fundamental pillar to reverse this situation, demystifying the product and demonstrating its value for family security. This panel will explore initiatives and strategies that combine financial education and technology to foster insurance inclusion. A conversation with experts on how product simplification, digital distribution channels, and clear communication can empower consumers, expand the market, and strengthen the social role of insurance in Brazil.
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Room 04
Corporate Governance in Times of AI
The rise of Artificial Intelligence presents new and complex challenges for corporate governance in the insurance sector. Algorithmic decision-making, ethics in data use, and the transparency of AI models demand a new approach from boards of directors and senior leadership. This panel will bring together experts for a discussion on how companies can adapt their governance structures to mitigate risks and maximize opportunities in the AI era. Topics will include accountability for automated decisions, regulatory compliance, and the role of leaders in building an ethical and responsible AI culture. An essential reflection on the pillars of governance that will underpin the insurers of the future.
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Room 05
Transformative Insurance Innovation Days
Innovation in insurance is not a destination, but a continuous journey of courage, strategy, and resilience. In this panel, leaders from major corporations share the behind-the-scenes stories of their transformation journeys. They will present the challenges of cultural change, the implementation of new technologies, and strategies for navigating a constantly disruptive market. A unique opportunity to learn from the experiences, mistakes, and successes of those at the forefront of innovation, offering a practical and inspiring roadmap for leaders seeking to transform their own organizations.
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Room 06
Platforms and Partnerships in the Age of AI
Platforms and partnerships for mass-market insurance sales are among the main strategies for expanding the insured customer base. Insurance companies, consultancies, and technology companies are constantly refining their strategies to facilitate operations in these niches. In this panel, leaders share their experiences, plans, and visions for expanding the power of partnerships and insurance distribution platforms.
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Tech Village Room
How Technology Enhances the Strategic Role of the Broker and Strengthens the Relationship with the Client
Our projects
Leaders' Panels
This is one of the most significant moments of the event, where we bring together the CEOs and Presidents of the leading companies in the market, who actively participate, filling the rooms and sharing their visions and strategies.
Black Presence
An original project designed to increase the visibility, access, and prominence of the Black community in the insurance market. The proposal goes beyond a one-off event participation and seeks to consolidate a continuous network of opportunities, connections, and recognition. To learn more, contact us at atendimento@
cqcseventos.com.br
Women's protagonism 2.0
The program aims to promote the active presence of women in all our discussion panels. Our commitment is to ensure female representation in each debate, addressing a variety of crucial topics for the insurance market, regardless of gender, race, religion or belief.
NO SEGURÊS!
Given the great challenge of relating to society, we aim to transform the scenario of industry. This new movement aims to disseminate a more affordable language regarding the specific technical terms of the insurance market. Together we can make insurance sexier!
Diversity and inclusion
The composition of the event's staff includes professionals over 60 years old, trans people and attendants with special needs. We are committed to doing our part to include all audiences at the event. Diversity and inclusion are so important for the development of a culture of innovation.
Pet Space
Created to promote awareness and encourage responsible adoption. The animals available for adoption are cared for by a partner NGO. This initiative reinforces our commitment to social impact and animal welfare, connecting people to stories of care, affection, and second chances. Adopting is an act of love.
GUARANTEE YOUR
Admission
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Free movement throughout the exhibition area
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Access to all lectures and panels
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Full immersion in activations and immersive experiences
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Lunch on both days
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Access to recordings after the event
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Real opportunities to connect with everyone
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Official digital certificate of participation
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Simultaneous translation
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And more
R$
3000
/Sponsors for 2026
The event is supported by companies that want to connect the world to the future.
Platinum
Gold
Silver
BRONZE
Official insurer
ESU
NETWORKING
SPECIAL ACTION: INSURANCE NOT INCLUDED
PREMIUM INNOVATION
INNOVATION +
OFFICIAL MEDIA
Frequently Asked Questions
Why should an Insurance Broker participate in CQCS Innovation?
CQCS Innovation 2026 is an opportunity for insurance brokers to learn about the main trends, technologies, and solutions that are transforming the insurance market, as well as to expand their network of connections with professionals, companies, and industry experts.
Brokers with active registration at SUSEP (Superintendence of Private Insurance) will receive a 50% discount on registration to participate in the event. This offer also applies to up to two participants from corporate brokerage firms.
What are the opportunities for a startup?
CQCS Innovation brings together the leading professionals driving the transformation of the insurance market. The event is aimed at insurance executives, such as CEOs, presidents, directors, managers, and other leaders who seek to keep up with trends, technologies, and new opportunities for the future of the sector.
It also targets insurance brokers and distributors who want to learn about innovative solutions, new tools, and business models that can improve their performance; entrepreneurs and startups developing technologies and solutions to transform operations, distribution, protection, and relationships in the insurance market; investors and accelerators interested in identifying business opportunities; as well as technology, compliance, and legal professionals involved in building new paths for the industry.
What is the main audience?
Insurers Executives: CEOs, presidents, directors, managers and other insurer leaders who seek to keep up with industry trends and innovations. Insurance Brokers: Professionals who work in insurance, entrepreneurs and startups, investors: individual investors, investment funds and other specific agents in investment opportunities in the whole, technology professionals: developers, software engineers, compliance and legal professionals.