Christina Colby is the Director of Customer Service at Guidewire, where she partners with insurers worldwide to unlock the full value of their digital, data, and core systems transformations in this AI-driven era of smart insurance. She leads global customer success and consulting teams focused on successful implementation, adoption, and measurable business outcomes throughout the insurance lifecycle.

With extensive experience in property and casualty insurance and technology-driven change, Christina helps insurers modernize underwriting, distribution, claims, and policy fulfillment, while improving operational performance, speed to market, and customer experience. Passionate about long-term success, Christina advocates a value-driven, AI-enabled approach based on business outcomes and continuous improvement, helping insurers become more agile, data-driven, and customer-centric.