Claudia Papa

Vice President for Latin America and Regional Head of Distribution (LatAm) at Starr Insurance Companies

Claudia Papa

Multicultural C-level executive in the insurance sector, with 27 years of experience leading business units and growth strategies in Latin America. Holds Brazilian and Italian citizenship and is fluent in Portuguese, Spanish, English, and Italian, with a solid track record in highly regulated markets.

Currently, she serves as Vice President for Latin America and Regional Head of Distribution (LatAm) at Starr Insurance Companies, where she is responsible for the company's regional distribution strategy, focusing on strengthening relationships with brokers, advancing the middle market strategy, and generating new business opportunities in key markets. She also served as regional leader of the Life & Travel business, emphasizing profitable growth, operational governance, and P&L performance. She built a solid career as a C-level executive at Generali Seguros, where she held positions such as Chief Commercial Officer (CCO), Chief Marketing Officer (CMO), and Statutory Vice President for Brazil, in addition to regionally leading Mass Market Channels for Southern Europe and the Americas and acting as Global Sponsor of the B2B2C vertical strategy.

Previously, she was a C-level Executive Director at Aon Affinity in Latin America, leading the start-up, expansion, and consolidation of the Affinity business (B2B2C), building a robust multichannel ecosystem and a presence in multiple South American markets. She is recognized for scaling profitable business models, optimizing multichannel distribution strategies, and driving complex organizational transformations, always integrating strategic vision with disciplined execution.

He has a solid academic background, including two MBAs with distinction from UBI Business School and Middlesex University, a master's degree in Corporate Governance, certification in Innovation Governance for Board Members, and participation in international executive programs at institutions such as Harvard, Duke, and IMD.

She actively works in corporate governance, serving as Ambassador for UBI Business School in Latin America and Member of the Multidisciplinary Superior Council of FIESP (COSMU), being a trusted professional on boards of directors, with a consistent track record of generating competitive differentiation, sustainable financial results, and customer-centric growth.

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CEO of the HDI Group

Claudia Papa

Claudia Papa

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