AXA vice president of subscription and claims in Brazil
Arthur Mitke
Arthur Mitke is an executive with over 20 years of insurance experience, especially the areas of claims, legal, subscription, operations, customer experience and innovation. He acted as a high leadership in SulAmérica Seguros, especially in the area of claims.
At Axa in Brazil, Arthur joined in 2016 as claims superintendent, responsible for judicial and P&C claims. In 2020, he was promoted to director of operations, claims and customer experience, leading R&C and L&A claims, as well as customer operations and experience. Currently, Arthur is vice president of operations, claims and customer experience and member of the Company's Executive Committee in Brazil.
Arthur is a graduate lawyer from the Fluminense Federal University (UFF) and has a digital disruption certification from Cambridge Judge Business School.
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