Arthur Mitke is an executive with over 20 years of experience in the insurance market, particularly in the areas of claims, legal, underwriting, operations, customer experience, and innovation. He held a senior leadership position at SulAmérica Seguros, especially in the claims department.
At AXA in Brazil, Arthur joined in 2016 as Superintendent of Claims, responsible for litigation and P&C claims. In 2020, he was promoted to Director of Operations, Claims and Customer Experience, leading the P&C and L&A claims areas, as well as operations and customer experience. Currently, Arthur is Vice President of Operations, Claims and Customer Experience and a member of the company's Executive Committee in Brazil.
Arthur is a lawyer who graduated from the Federal Fluminense University (UFF) and holds a certification in Digital Disruption from Cambridge Judge Business School.



































































































