AI Agents Transforming the Future of Insurance
More than just chatbots, Artificial Intelligence (AI) agents are evolving into autonomous virtual consultants, capable of performing complex tasks, analyzing data, and interacting in sophisticated ways with clients and brokers. This panel explores the future of intelligent automation in the insurance sector, addressing the potential of AI agents to […]
CX – Delighting and engaging the insurance journey
In a technology-driven insurance market, Customer Experience (CX) emerges as the key competitive differentiator. This panel explores how to go beyond the basics to truly delight and engage the customer at every point in the insurance journey. Strategies, tools, and metrics will be presented to create a memorable experience, from the quote stage […]
Marketing and Technology Expanding Insurance Penetration in Brazil
The challenge of increasing insurance penetration and reach in Brazil presents a vast field of opportunities, and marketing combined with technology is key. In this panel, executives will discuss how digital marketing strategies, big data analytics, artificial intelligence, and automation are being used to educate consumers, demystify the concept of insurance, and more.
AI optimizing the insurance experience by optimizing claims management and combating fraud
Claims management and combating fraud are the major challenges in developing fairer insurance and improving the policyholder experience. Artificial Intelligence is revolutionizing this journey, transforming an often complex process into an agile and transparent experience. This panel explores how AI and data are […]
The New Era of Service
Customer service in the insurance market is undergoing a radical transformation, driven by technology and the expectations of a new generation of consumers. This panel explores "the new era of services," where artificial intelligence, omnichannel platforms, and personalization are essential tools for creating fluid, efficient, profitable, and empathetic experiences. The following topics will be discussed […]
Data and AI Optimizing the Performance of Health Portfolios
In an increasingly data-driven landscape, insurance companies and health plan operators are discovering the true potential of Artificial Intelligence (AI) to transform portfolio management. This panel brings together industry leaders to discuss how the strategic use of data and advanced algorithms is enabling more accurate predictive analytics, control, and more effective management.