Speakers Categories Speaker26

With over twenty-five years of experience in CX, Mariana has worked at leading global companies and joined MetLife in 2019 as AVP of Operations. Currently, she is AVP of Digital Transformation, leading strategic digital transformation and artificial intelligence projects supported by the agile work model, driving innovation initiatives, value proposition […]

Luis Alberto (Bebeto) Nogueira is CEO and co-founder of Segura, an AI infrastructure company for the insurance market. Previously, he worked at CyberLabs and was part of the founding team of Akad Seguros. He holds a degree in Production Engineering from PUC-Rio, with experience at Harvard University, and leads the development of AI solutions to improve insurance operations

With over 25 years in sales and marketing, she has been part of Bosch Service Solutions since 2021, where she manages the mobility, CX, and engineering portfolio. Her career is marked by the collaborative development of solutions, demonstrating in practice how the connection between people, knowledge, and business generates value and consistent results.

Renato José Ferreira is the CEO of SUTHUB, a technology infrastructure company focused on the digital distribution of insurance, ecosystem integration, and the development of intelligent platforms for the insurance market. A Chemical Engineer with a postgraduate degree in Business Administration and an MBA in Sales with an emphasis on Marketing from FGV, he has worked for over 25 years in the segments […]

Nélio Alvarez has worked in the Brazilian insurance market for four decades, combining experience in IT applied to home insurance with leadership in BPO operations. With a degree in Business Administration, experience at P15 of PUC-Rio, and studies in Philosophy and Fine Arts, he combines rigorous analysis and a humanistic vision, focused on the quality of service provided to the market […]

With over 30 years of experience in the insurance sector, Alexandre Dominguez is an engineer by training, with an MBA in Marketing from UFRJ. He has worked at Unibanco Seguros, Bozano Insurance, Bradesco Seguros, and Marítima. Since 2022, he has been the CEO of ALM Insurance, now a multi-branch company, having promoted the restructuring of the insurer and its expansion into insurance […]